Terms and Conditions of Use mari88

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and mari88, an online gambling platform operating under an international licence. These Terms govern your use of the mari88 website, including all services, games, and functions available through it.

Continued use of the platform after any amendments have been made means you accept the updated terms. mari88 reserves the right to change, add to, or withdraw any part of these Terms at any time with appropriate notice to registered users.

All official communications between mari88 and users will be conducted via email or live chat in Malay and English. Users are responsible for ensuring their contact information in the account is accurate and up to date.

2. Eligibility to Open an Account

To open an account at mari88, you must meet all of the following requirements:

• Be at least 21 years of age on the date of registration
• Be a real individual registering in a personal capacity, not a representative of a company or third party
• Not be on any gambling exclusion list imposed by any relevant authority
• Not have an active or previously suspended account at mari88
• Be residing in an area where local laws do not prohibit the use of services of this nature
• Be acting on your own behalf and not on behalf of another party

3. Account Registration and Management

Each individual is only allowed one registered account at mari88. A registered account is for personal use only and may not be transferred or shared with another person.

When registering, you are required to provide accurate and current information including your full name as per MyKad, an active mobile phone number, and a valid email address. The password you choose must be strong and you are responsible for keeping it confidential.

If you suspect your account has been accessed without authorisation, please contact our support team immediately via live chat or email. mari88 is not responsible for any losses arising from a user's failure to keep their account secure.

• One account per individual — multiple accounts will be suspended without notice
• Personal information must be updated if any changes occur
• Use of VPNs or identity-masking software is prohibited
• Email verification is required to activate a new account

4. Deposits and Withdrawals

All financial transactions at mari88 are subject to the following conditions. We provide a range of payment methods for the convenience of Malaysian users.

The payment methods accepted by mari88 are:

• Touch 'n Go eWallet
• DuitNow
• Online banking via FPX (Maybank, CIMB, Public Bank, RHB and others as examples of FPX banks)
• Cryptocurrency: USDT, BTC, and ETH

Withdrawals will only be processed to an account or e-wallet registered in the user's own name. mari88 reserves the right to request supporting documents such as a bank statement or screenshot as proof of e-wallet ownership before approving a withdrawal, particularly for larger amounts.

5. Bonuses, Promotions and Wagering Requirements

All bonuses offered by mari88 are subject to specific wagering requirements. Users must meet the wagering requirement before any winnings from bonus funds can be withdrawn.

General conditions for all bonuses and promotions at mari88:

• Each bonus may only be claimed once unless stated otherwise in the relevant promotion terms
• Bonuses cannot be converted directly to cash — the wagering requirement must be met first
• mari88 reserves the right to withdraw any bonus if there are signs of abuse or fraud
• Users who use multiple accounts to claim the same bonus will be disqualified and their accounts closed
• Bonuses are subject to the time limits stated in each promotional offer
• Bets placed with bonus funds in excluded games do not count towards wagering

6. Game Rules and Player Conduct

All games available on the mari88 platform — including online slots, live casino, sports betting, esports betting and table games — have their own rules that every player must follow.

Players are prohibited from using any automated software, bots, or other technical methods to gain an unfair advantage in any game. Any attempt to manipulate game outcomes or exploit system bugs will result in immediate account suspension.

• All game outcomes use a verified and fair random number generator (RNG)
• Confirmed bets cannot be cancelled or changed
• Disrespectful behaviour towards other players or support staff is prohibited
• Any form of collusion between players in table games will result in disqualification
• Players are responsible for ensuring they understand the rules of each game before placing bets

For responsible gambling, players who feel they have a gambling control problem may contact our support team for more information on self-limitation or temporary account suspension options.

7. Account Suspension and Closure

Users may request account closure at any time by contacting our support team. Before the account is closed, all available balances will be processed for withdrawal subject to the relevant conditions.

mari88 reserves the right to suspend or close any user's account without prior notice if:

• There are signs of fraud, money laundering, or illegal activity
• The user provided false information during registration or the verification process
• The user is found to hold more than one account
• There is a violation of any rules or terms set out
• The user is suspected of helping others to violate the platform's terms
• Request from a regulatory authority or law enforcement agency

In the event of account closure due to a terms violation, mari88 reserves the right to withhold any balance linked to the activity that breached the rules.

8. Limitation of Liability

To the extent permitted by applicable law, mari88 is not liable for any indirect, incidental, or consequential losses suffered by users as a result of using this platform.

mari88 does not guarantee that the platform will operate without interruption or be entirely free from technical errors. In the event of an unexpected technical disruption, we will work to restore the service as quickly as possible.

• Users place bets at their own risk — gambling involves the risk of losing money
• mari88 is not responsible for losses caused by internet disruptions or issues with the user's device
• All bets that have been accepted and confirmed are final
• Any dispute must be reported to customer support within 30 days of the date of the incident

The mari88 platform provides online betting entertainment services. Users are reminded that gambling should be regarded as entertainment only, not as a source of regular income.

9. Amendments to Terms and Conditions

mari88 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Significant amendments will be communicated to registered users via email or an in-account notice.

The date of the latest update will always be displayed at the top of this page. Continued use of the platform after any amendment takes effect is considered the user's acceptance of the revised terms.

10. Applicable Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable under mari88's international licensing jurisdiction. Any dispute arising from or relating to these Terms will be resolved through negotiation between both parties.

Should resolution through negotiation fail, the dispute may be referred to a recognised arbitration body under our international licence. Users agree that the arbitration decision is final and binding.

For any complaints or enquiries relating to these Terms and Conditions, please contact our customer support team via live chat or email at [email protected] — we operate 24/7 in Malay and English.